Cancellation and Refund Policy for One90 By The Golf
1) When a booking can be canceled?
a. Cancellation Timeframe:
Cancellations made within one week of the reserved date will incur a 25% deduction of the full booking charges.
b. Within One Week:
Cancellations made within one week of the reserved date will incur a 25% deduction of the full booking charges.
c. Within 48 Hours:
Cancellations within 48 hours before the reserved date, with valid reasons, will result in a 50% deduction. The owners reserve the right to deduct 100% in cases where the reason for cancellation doesn’t meet their satisfaction.
2) How to initiate a booking cancellation?
a. Cancellation Request:
Guests can initiate a booking cancellation by contacting our reservations team via email at booking@one90bythegolf.com or phone at +91-9825068205
b. Provide Booking Details:
To process the cancellation, guests need to provide their booking details, including the reservation ID and relevant information.
3) What is the refund processing time?
a. Refund Timeline:
Refunds for eligible cancellations will be processed within 7-10 business days from the date of the cancellation request.
b. Payment Method:
Refunds will be issued through the original payment method used for the booking.
c. Notification:
Guests will receive a notification once the refund has been processed.
Important Note:
Refund processing times may vary depending on the payment method and financial institutions involved. Guests are advised to contact their respective banks for any delays in the refund crediting.
By making a reservation with One90 By The Golf, guests acknowledge and agree to abide by this cancellation and refund policy.
Last Updated: 22nd December, 2023